Covid 19 – Safety first

Welcome to our Mountain Lodge, high up on the rock, above the roofs of Zermatt!
We are ready to offer you relaxing moments of pleasure at THE OMNIA – with as few restrictions as possible but as many as necessary.

In order to protect you, dear guests, and our staff, the whole team has been vaccinated. THE OMNIA strictly follows the recommendations and regulations of the Federal Council, the Federal Office of Public Health FOPH and WHO in these challenging times. We implemented concepts of not only top quality but also of style and refinement.

We can hardly wait to spoil you in Zermatt soon!
Best wishes

Christian Eckert
Managing Director and the entire OMNIA team

Clean, cleaner, THE OMNIA!

We will take our high hygiene standards to the next level as all our rooms and suites will be additionally desinfected by a mobile cold fogger.

Because your safety comes first!

Clean and Safe

Dense forests, clear lakes and fresh mountain air: Switzerland as a travel destination offers not only pure nature but also safety and a good health system. THE OMNIA also takes special measures to protect its guests and ensure they have an unforgettable stay in Switzerland.

The Clean and Safe labels confirm that THE OMNIA's protection concept in all areas of hospitality complies with the strict hygiene guidelines of the associations HotellerieSuisse, GastroSuisse and Switzerland Tourism.

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Trusted cleanliness

THE OMNIA is certified with the internationally standardized „Trusted Cleanliness“ label, issued by TrustYou. The reported hygiene and safety measures we have implemented, have passed the high demands of the TrustYou assessment process.

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Are you well?

If you feel sick, you should stay at home. The canton of Valais recommends that the population continue to follow hygiene rules, monitor their own state of health and take a test if symptoms appear.

Travel safely – Park & Ride

In order to give you a safe and relaxing start to your holidays, we offer a "Park & Ride Service" for our guests: Park your car at our partner Taxi Alphubel in Täsch. Your personal chauffeur will then transfer your luggage into a large vehicle. Enjoy the 10-minute scenic drive to Zermatt, where our porter will welcome you with the electric car and drive you to the Mountain Lodge.

On the day of departure you will settle the "Park & Ride Service" together with your room bill at the Front Office. Back in Täsch you will only board your car and start your safe journey home.

Valet Parking

CHF 18.– for 24 hours

Transfer

CHF 40.- per way (1-5 persons)
CHF 80.- per way (6-9 persons)

Night surcharge CHF 10.- per way between 8.00 pm - 7.00 am

Safety Devices

Masks and gloves are made available to our guests on request.

Hand disinfection is available in all public areas of the hotel.

Hygiene and safety measures are regularly adapted to the latest recommendations of the Federal Office of Public Health and the canton.

Staff

Our staff carefully follow all recommendations and obligatory measures of the Swiss Federal Office of Public Health. They regularly disinfect their hands, especially when serving new guests.

Restaurant

All employees disinfect their hands before serving and after clearing the table.

Breakfast

7 – 11 h

Dinner

Daily, 6.30 pm – 10 pm

Room Service

24 hours – from 23 h with reduced offer

Lobby / Bar / Terrace

All employees disinfect their hands before serving and after clearing the table.

Drinks, lunch, snacks

10 – 23 h

Wellness & Spa

The wellness area, the two treatment rooms and the fitness room are regularly cleaned and disinfected.

Baths are open from 7 am – 9 pm
Fitness room is open from 7 am – 9 pm
Saunas are open from 4 – 9 pm
Treatments can be booked from 10 am – 8 pm

Rooms

We strengthen the cleaning and disinfection processes with special attention to the elements that are often touched.

Since the rooms and suites are ventilated only by fresh mountain air, the problem of virus transmission through air conditioning does not arise.

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